Terms and Conditions of Sale

Didcot Calor and Paving Centre Limited. Registered in England 5059496.

  1. All orders are subject to our general terms and conditions of sale.
  2. Prices are subject to variation without notice.
  3. All sizes are approximate and certain sizes are nominal.
  4. Materials returned for credit are done so at our discretion and may be subject to a handling charge.
  5. Proof of purchase is always necessary.
  6. Trade discounts are available. Special orders are non-refundable.

Methods of Payment

  1. Cash with Order
  2. Credit cards (telephone orders are also acceptable)
  3. Under normal circumstances goods will not be released until payment is made.
  4. Please note that we do not accept payment on delivery.
  5. The Company does not accept liability for delays or increased costs caused by strikes, accidents, machinery breakdowns or other reasonable causes beyond its control.

All goods remain the property of Didcot Calor and Paving Centre Limited until paid for in full. We reserve the right to collect from site unpaid goods and materials. We accept no responsibility for any damage caused to customer's property if our vehicles are invited off the public road. Deliveries will be made to kerb-side and either off-loaded by crane or fork-lift.

Landscaping Products

The maximum liability for goods found and agreed to be defective shall be free of charge replacement. Goods should be inspected prior to laying. The Company shall have no liability whatsoever for the cost of lifting and re-laying products, neither shall it have any liability whatsoever for any losses or damages which may be sustained by the customer because of non-delivery in the due time or at all, part-delivery or mis-delivery howsoever caused.

Natural paving products are by definition produced from natural materials and in common with all such materials there may be significant colour and surface differences across a number of flagstones or tiles within the same range. Samples are provided as an indication of the surface texture and general colour classification. We would recommend that several flagstones or tiles are viewed together to appreciate the scope of variation prior to purchase.

The manufacturer of paving and walling products cannot be held responsible for the apparent fading and colour or any other effects on the appearance of the product due to “efflorescence” which is a characteristic of all good quality products with high cement content. This effect generally disappears with time.

The products are formed from natural stone materials and concrete, including sandstone, limestone, slate, granite and marble. As such the products supplied are of an inert material and inherently non-hazardous to health.

All natural stone products are sourced through companies that are affiliated to the Ethical Trading Initiative. www.ethicaltrade.org


Timber is a natural product and will be subject to movement and weathering as it seasons.It is not uncommon for small splits to occur (called shakes) in timber when drying, and for warping when timber is allowed to dry too rapidly. These will normally revert when humidity rises. This is nature at work and should not be considered a fault. ACCEPTABLE LIMITS ARE DEFINED IN THE RELEVANT BRITISH STANDARDS


Didcot Calor and Paving Centre Limited cannot and will not accept responsibility for cylinders of gas loaded and transported on any vehicle for commercial use.It is your responsibility to ensure that you are properly qualified, equipped and trained to carry dangerous goods by road. Gas carried for private use can be carried in any vehicle.

Health and Safety

The surface nature and weight of the products requires the use of protective footwear and gloves to reduce the risk of injury.The manual handling of such loads that may cause injury should be avoided. Good lifting practice must always be adopted.

When cutting products by hand or by machine, dust and flying fragments may be created. Respiratory protective equipment must be worn. Suitable eye protection should be worn to protect against dust and/or flying fragments.

The products may be delivered secured with steel or plastic straps under tension, or shrink wrapped in polythene When these straps are cut or broken, risk may occur to eyes and hands from the strap.Appropriate hand and eye protection must be worn when cutting or handling the strapping. Care should be taken on the release of the strapping, and/or the removal of the polythene wrapping, that items do not fall from the pack.